Information for EU citizens and their own families signing up to the EU payment Scheme

Information for EU citizens and their own families signing up to the EU payment Scheme

You can make use of the EU Exit: ID Document Check application to accomplish the identification phase of one’s application underneath the EU payment Scheme.

  • be sure your identity document is genuine
  • verify that the document belongs to you personally

You have to utilize either:

  • your biometric passport from A eu country, Iceland, Liechtenstein, Norway or Switzerland
  • your UK res >

When you yourself have issues doing the job, contact the EU payment Resolution Centre.

Verify that you should use the application on your own phone

For Android os users

For iPhone users

The ‘ID Document Check’ beta software is currently designed for iPhone 8 and more recent models. The application is likely to be available regarding the iPhone 7 and 7 Plus soon following an upcoming ios software up-date.

  • iPhone 8 or 8 Plus or newer model
  • iOS 13.1 or more recent – to get the pc pc computer software variation set up, head to Settings > General, then About
  • at the very least 120MB of space for storage to install the app
  • to be connected to 3G, 4G or WiFi

The application shall need usage of your phone’s camera. In the event that application will not request access, please allow access in your settings.

Just how to utilize the software

Scan your document

Ensure your document may be read by the application. The sign below reveals that your document possesses biometric chip and could be read by the application.

simply Take an image of this picture page of one’s passport with your phone’s camera. The page that is full be in the framework, such as the 2 lines of figures at the end associated with web web page. Ensure your phone digital digital digital camera is targeted in the text from the web page.

The software will prompt you to definitely adjust your phone to ensure that you capture your document efficiently. These prompts will be in a text field towards the top of your display.

Be sure you through the photo that is entire in your photo.

Take to using the picture of the document at arm’s length if you’re problems that are having.

Always always Check your document’s information

Eliminate any full situations or covers from your own document and phone.

Click on the ‘check now’ key into the software whenever you’re prepared to begin checking your document.

Put the device on top of your document whenever the application informs you to ‘check your document’s information’. In the event that amount in your phone is resulted in, you’ll hear a beep whenever your document happens to be recognised.

Go your phone round the document until it is recognised by the app. The chip is situated in various places in various papers.

As soon as the software has successfully browse the chip in your document, the display shall state ‘information checked’. Usually do not go the telephone until this message seems as well as the check is complete.

In the event that software does not recognise your document, the check will time out together with display screen will state ‘information perhaps not found’. Should this happen, you ought to slowly go your phone across the document until the application recognises it.

You continue to have problems, place the phone on the reverse cover or the photo page if you’re using a passport and.

If the app cannot read the chip in your passport or residence card that is UK

If the app cannot read the chip in your document, we’ll request you to deliver your passport to us.

Details of just just how you certainly can do this are provided within the application. Your document will be gone back for you once we’ve examined your identification – we won’t wait before the remainder of the application is complete. Your document should be came back for you using recorded distribution.

Scan that person

The display screen will flash because it scans see your face. Hold your camera that is phone’s in of the face before the scanning is complete.

It is possible to skip this task and supply various evidence to show your identification if blinking light may result in problems. This can be done by visiting the ‘Find out more menu that is picking ‘Skip this step’.

If you’re ten years old or more youthful, you shall never be expected to scan the face.

simply Take a photograph of yourself

  • look directly into the camera
  • have a neutral expression – do not smile or frown
  • eliminate tinted glasses, as an example sunglasses

Your photo need:

  • be well-lit in basic illumination
  • haven’t any other faces when you look at the history

Doing the job

As soon as you’ve confirmed your identification, you can easily finish the remainder application either on that unit or any smartphone, computer or laptop.

Leave a Reply